top of page
logo

Service Tiers

We offer structured tiers of service designed to meet the specific needs of your financial recovery and asset management.

Vehicle Repossession

We offer both Basic and Premium Repossession services tailored to the circumstances of each recovery. Our Basic Repossession service provides fast, professional recovery of vehicles in arrears, with our experienced team managing the process efficiently and in full compliance with all relevant laws, making it ideal for straightforward cases where minimal resistance is anticipated. For more complex situations, our Premium Repossession service delivers a comprehensive solution that includes pre-recovery consultation to explore arrears clearance options, on-site de-escalation support from our BJJ-trained self-defence team where required, detailed recovery reporting, and post-recovery client follow-up. This service is specifically designed for high-value or high-conflict recoveries where empathy, safety, professionalism, and clear communication are essential.

Notice Serving

Notice Serving services to ensure legal documents are delivered professionally, efficiently, and in accordance with all legal requirements. Our Basic Notice Service offers the timely delivery of bankruptcy notices, court orders, statutory demands, and other formal correspondence, with accurate tracking and proof of service provided for every assignment. For more complex or sensitive matters, our Premium Notice Service delivers a discreet, high-success-rate solution that includes detailed affidavits, photographic or video evidence where required, comprehensive attempt logging, and regular client updates throughout the process. When circumstances indicate a potentially difficult service, our BJJ-trained de-escalation team can provide additional support to help ensure the matter is handled safely, professionally, and with minimal disruption to all parties involved.

Arrears Resolution

Arrears Support services to help clients address outstanding debts in a constructive and professional manner. Our Basic Arrears Support service provides practical assistance through clear communication and structured payment plan guidance, helping to resolve arrears amicably wherever possible. For clients facing more complex financial challenges, our Premium Arrears Support service offers in-depth, empathetic engagement focused on understanding individual circumstances, negotiating fair and realistic solutions, and implementing sustainable arrears clearance strategies. Throughout the process, we prioritise respectful, dignified treatment and work collaboratively to achieve positive outcomes for all parties involved.

Asset Location

Private Investigation services to support asset recovery, debtor location, and information gathering requirements. Our Basic Investigation service provides targeted surveillance, asset location services, background checks, and skip tracing, all conducted with strict confidentiality and full legal compliance. For more complex matters, our Premium Investigation service combines advanced surveillance techniques, digital footprint analysis, and in-depth enquiries to deliver a comprehensive intelligence-gathering solution. Where appropriate, these services can be integrated with repossession or notice-serving operations to maximise efficiency, discretion, and successful outcomes.

Service Package

Comprehensive Recovery Package

Our Comprehensive Recovery Package provides a fully managed, end-to-end solution for organisations seeking a single trusted partner to handle arrears management, recovery, investigation, and legal support services. Designed for lenders, finance companies, legal firms, and organisations managing larger or more complex recovery portfolios, this premium package combines all of our core services into one seamless offering.

The package includes arrears negotiation and clearance support, professional vehicle and asset repossessions, legal notice serving with full documentation, private investigations to locate assets or individuals, and dedicated case management with regular progress reporting. Our experienced team works collaboratively to achieve efficient, compliant, and commercially focused outcomes while maintaining the highest standards of professionalism and discretion.

All services are delivered with a strong commitment to ethical conduct, client fairness, personal safety, and respectful engagement with all parties involved.

Specialist De-escalation & Safety Team

Our specialist de-escalation team is trained in Brazilian Jiu-Jitsu (BJJ) and conflict management techniques, bringing real-world experience to situations where tensions may be heightened. This specialised capability enables us to manage difficult interactions calmly, professionally, and safely, helping to minimise risk while supporting successful outcomes. Safety, respect, and professionalism remain at the core of every engagement.

bottom of page